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Wheat Childrenswear Stockist
Returns Policy
At Puddles & Posie, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns process. Please read our returns policy below:
Privacy Policy
We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our services, you agree to the terms of this policy.
Information we may collect
We may collect and process the following data about you:
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Personal Identification Information: Name, address, email address, phone number.
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Payment Information: Credit/debit card details or other payment information.
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Transaction Information: Details about payments to and from you and other details of products you have purchased from us.
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Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
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Profile Data: Purchases or orders made by you, your interests, preferences, feedback, and survey responses.
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Usage Data: Information about how you use our website, products, and services.
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Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How we use your information
We use your information for the following purposes:
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To process and deliver your orders, including managing payments, fees, and charges.
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To manage our relationship with you, which may include notifying you about changes to our terms or privacy policy.
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To enable you to participate in a prize draw, competition, or complete a survey.
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To administer and protect our business and this website.
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To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
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To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
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To make suggestions and recommendations to you about goods or services that may be of interest to you.
How we share your information
We do not sell your personal data to third parties. However, we may share your data with selected third parties, including:
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Service providers who provide IT and system administration services.
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Professional advisers, including lawyers, bankers, auditors, and insurers.
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HM Revenue & Customs, regulators, and other authorities based in the UK.
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Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your rights
You have the right to:
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Request access to your personal data.
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Request correction of the personal data that we hold about you.
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Request erasure of your personal data.
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Object to processing of your personal data.
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Request the restriction of processing of your personal data.
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Request the transfer of your personal data to another party.
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If you wish to exercise any of the rights set out above, please contact us at the details provided below.
Changes to this policy
We may update this policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
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Company Address: Puddles and Posie Ltd, Unit A, 82 James Carter Road, Mildenhall, IP28 7DE
Email: info@puddlesandposie.co.uk