GIFT CARD POLICY | Puddles And Posie

Returns Policy

At Puddles & Posie, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns process. Please read our returns policy below:

e-Gift Card Policy

Puddles and Posie offers e-gift cards to its customers for use in purchasing products on our online store. This policy outlines the terms and conditions governing the issuance, use, and redemption of e-gift cards.

Issuance of e-Gift Cards

e-Gift cards can be purchased online through our website.
e-Gift cards are available in various denominations ranging from £10 to £500.
A confirmation email with the e-gift card details will be sent to the purchaser's email address. Please retain this email as proof of purchase.

Redemption of e-Gift Cards

e-Gift cards can be redeemed for merchandise available at Puddles and Posie's online store.
e-Gift cards cannot be used to purchase additional e-gift cards.
e-Gift cards cannot be redeemed for cash, except as required by law.
If the total purchase amount exceeds the value of the e-gift card, the remaining balance must be paid using another accepted payment method.
If the total purchase amount is less than the value of the e-gift card, the remaining balance will remain on the e-gift card for future use.

Balance enquiry

Customers can check their e-gift card balance by logging into their account on our website or by contacting our customer service team at info@puddlesandposie.co.uk

Expiration and Fees

e-Gift cards do not expire and do not have any associated fees.

Lost e-Gift Cards

Puddles and Posie is not responsible for lost e-gift cards.
e-gift cards should be treated like cash. However, if an e-gift card is lost, please contact our customer service team immediately. We may be able to issue a replacement e-gift card if you can provide proof of purchase.

Returns and Exchanges

Merchandise purchased with an e-gift card is subject to our standard return and exchange policy.
Refunds for items purchased with an e-gift card will be issued as a credit back to the e-gift card.

Fraud Prevention

Puddles and Posie reserves the right to refuse, cancel, or hold for review any e-gift cards or orders for suspected fraud, or for other violations of our e-gift card policy.

Changes to Policy

Puddles and Posie reserves the right to change this e-gift card policy at any time without prior notice. Any changes will be posted on our website and will be effective immediately upon posting.

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Returns Policy

e-Gift Card Policy

Issuance of e-Gift Cards

e-Gift cards can be purchased online through our website.

e-Gift cards are available in various denominations ranging from £10 to £500.

A confirmation email with the e-gift card details will be sent to the purchaser's email address. Please retain this email as proof of purchase.

Redemption of e-Gift Cards

e-Gift cards can be redeemed for merchandise available at Puddles and Posie's online store.

e-Gift cards cannot be used to purchase additional e-gift cards.

e-Gift cards cannot be redeemed for cash, except as required by law.

If the total purchase amount exceeds the value of the e-gift card, the remaining balance must be paid using another accepted payment method.

If the total purchase amount is less than the value of the e-gift card, the remaining balance will remain on the e-gift card for future use.

Balance enquiry

Customers can check their e-gift card balance by logging into their account on our website or by contacting our customer service team at info@puddlesandposie.co.uk

Expiration and Fees

e-Gift cards do not expire and do not have any associated fees.

Lost e-Gift Cards

Puddles and Posie is not responsible for lost e-gift cards.

e-gift cards should be treated like cash. However, if an e-gift card is lost, please contact our customer service team immediately. We may be able to issue a replacement e-gift card if you can provide proof of purchase.

Returns and Exchanges

Merchandise purchased with an e-gift card is subject to our standard return and exchange policy.

Refunds for items purchased with an e-gift card will be issued as a credit back to the e-gift card.

Fraud Prevention

Puddles and Posie reserves the right to refuse, cancel, or hold for review any e-gift cards or orders for suspected fraud, or for other violations of our e-gift card policy.

Changes to Policy

Puddles and Posie reserves the right to change this e-gift card policy at any time without prior notice. Any changes will be posted on our website and will be effective immediately upon posting.

Contact Us

For any questions or concerns regarding our e-gift card policy, please contact us at info@puddlesandposie.co.uk